Infiniti Laval's mission is "to be the first in the automotive market by providing a quality service to meet the expectations of customers while continuously pursuing to make a difference, and thus become a matter of pride for our employees.''
Indeed, the organization's mission is to provide customer service of high quality, clearly meet customer expectations while positioning itself as a market leader.
Our philosophy and values
Infiniti Laval's philosophy of working is to ensure quality in its services, but also realizing it in the right way in order to ensure an even better future for its employees. We believe that our employees are the strength of our organization and that they must contribute on a daily basis to its development. We work in collaboration with our employees to foster the development of their potential in order for them to be routed within the organization. Infiniti Laval focuses on their employees because nobody knows better customers, areas for improvement and the quality of services, as those who provide them;
"At Infiniti Laval, when we talk about quality, it refers not only to our quality vehicles, but all possible situations involving our customers. We are committed to providing customer service to the next level to be a trustworthy company for our customers and make the difference."
We encourage and recognize the values hereto. These represent a package, but also the tools to success.